Fri. Apr 19th, 2024

Google confirmed last year that it would end support for some of its older smart home products on April 8, 2024. That deadline has almost arrived, and some device owners are eligible for discounted upgrades.

Google is ending support for the Dropcam, Dropcam Pro, and Nest Sure on April 8, 2024, after announcing the shutdown a year ago. The Dropcam cameras will not work after that date: recorded video won’t be accessible, and they won’t be configurable through the Nest app. The Nest Secure home security system is also shutting down, and anyone using a Nest x Yale Lock will need to replace it with a Nest Connect for the lock to remain functional.

Google said in a support article, “About a year ago we announced that support for Dropcam, Dropcam Pro, and Nest Secure will end on April 8, 2024. Since then, we’ve reached out to impacted users through a series of email communications and in-app messages to help prepare for this transition, and to provide special offers based on eligibility.”

The Dropcam was released in 2012 as a simple smart home security camera, and the Dropcam Pro arrived in 2013 as a follow-up with improved video and sound quality. Google bought the company behind both cameras in 2014 to help boost its Nest smart home ecosystem, which at the time only offered smart thermostats and smoke detectors. Google later released its own Nest-branded cameras, but the early Dropcam models have remained functional until now.

The Nest Secure home security system is a sensor and keypad arming system, initially released in 2017. It was discontinued three years later with no direct replacement.

It’s not great that these older devices are becoming e-waste, but it’s not all bad news. Google is giving “eligible” Dropcam and Dropcam Pro owners a discount on the indoor wired Nest Cam, which can be redeemed until May 7, 2024. Since there was never a direct replacement for the Nest Secure, Google sent discounts for a Self Setup System from ADT to “eligible” Nest Secure owners, or $200 to use in the Google Store.

If you have one of the affected devices, check your inbox for discount offers from Google. If you have a Nest x Yale Lock paired to a Nest Guard, you’ll have to create a passcode to continue using the keypad after April 7, 2024.

Source: Google

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By John P.

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