Fri. Feb 23rd, 2024

Your iPhone’s personal hotspot lets you share your cellular internet connection with other devices. However, this feature tends to misbehave, making it hard to maintain a stable connection. Let’s take a look at how to troubleshoot these connection issues.

Toggle Personal Hotspot and Cellular Data off and On

Tethering uses cellular data to provide an internet connection to other devices. You can often troubleshoot connection issues with your hotspot by switching it off and on again. To do this, head to “Settings” and select “Mobile Service.”

Select 'Mobile Service' in iPhone Settings.

Tap the “Mobile Data” slider to turn it off, then turn it back on. This will reset your cellular connection.

Turn off 'Mobile Data' in your iPhone settings..

Go back to the Settings menu and select “Personal Hotspot” then toggle “Allow Others to Join” off and on.

Select 'Allow Others to Join' under Pesonal Hotspot settings..

Now try searching for and connecting to your hotspot again.

Turn On Maximize Compatibility

Newer iPhones use modern Wi-Fi standards to achieve a faster connection. However, if you own an older device that isn’t optimized for newer wireless standards then your device may not recognize your iPhone’s hotspot. That’s where the “Maximize Compatibility” feature comes in.

Turning on maximize compatibility drops your connection to the 2.4GHz band (as opposed to the 5GHz band). This may reduce your internet speed, but it will allow older devices to connect to your hotspot. To turn on Maximize Compatibility, head to “Settings” and select “Personal Hotspot.”

Select 'Personal Hotspot' in iPhone settings.

Scroll down and tap the “Maximize Compatibility” slider to turn it on.

Turn on maximise compatibility.

Now search for the hotspot again to try reconnecting.

Check Your Data Plan

If you’ve connected to your hotspot but have a bad internet connection, it may mean your mobile data plan has expired. As mentioned earlier, your hotspot uses mobile data for your internet connection so you’ll need to make sure you have an active plan to maintain a steady connection. Contact your carrier to check your balance and renew your plan.

Check if Your Carrier Has Disabled Tethering

Many mobile carriers let you use tethering services for free, while others require that you add the hotspot feature to your cellular plan. If you face this issue, you’ll notice the tethering option is greyed out under iPhone settings. You can check your carrier’s FAQ or contact a support team for more directions on enabling tethering.

Disable Your VPN

If you have a VPN enabled on your iPhone, it may also cause your hotspot feature to misbehave. VPNs have been known to cause network issues, so you can try disabling this feature as a troubleshooting measure. To disable your VPN, head to Settings > General and select “VPN & Device Management.”

Select 'VPN & Device Management' in iPhone general settings.

Select “VPN.”

Select VPN in 'VPN & Device Management' to toggle your connection.

Tap “VPN Status” to turn the feature off.

Toggle your iPhone's VPN off.

You can also disable this feature using your VPN supplier’s app.

Restart Your iPhone

Restarting your iPhone can solve many software glitches, including hotspot woes. Toggling Airplane Mode can also refresh your network, but ultimately, a restart is your best option.

The iPhone doesn’t have a restart option, so you’ll need to switch off your device and power it back on. To restart your iPhone, hold on to the power and volume down button until the power off slider appears. Drag the power slider to the right to turn off your device, wait a few seconds then hold on to the power button until you see the Apple logo.

You can also ask Siri to “restart my iPhone” and then tap the button that appears on the screen.

Update Your iPhone

Periodically, Apple releases new software updates. These updates fix software glitches, including any that may affect your personal hotspot feature. Updating your iPhone regularly can patch up any connection issues you face. To update your iPhone, head to Settings > General and select “Software Update.”

Select 'Software Update' in iPhone general settings.

Your device will do a quick search for any new updates; if it finds any, click on “Update Now” to update your iPhone.

Select 'Update Now' under iPhone software update.

Use Another Connection Method

If your hotspot still doesn’t work, you can try out one of the other connection methods available on your iPhone. For example, if you have a USB cord, you can connect your iPhone to a Mac or PC directly to share your internet connection with the device. You can also try out the Bluetooth tethering option by pairing another device wirelessly with your iPhone.

Reset Network Settings

If you’ve tried everything and you still have difficulty connecting to your hotspot, consider resetting your network settings. This will restore factory network settings, including removing saved passwords for any Wi-Fi networks you have connected to. To reset your network settings, head to “Settings” and select “General.”

Select 'General' in iPhone settings.

Scroll down and select “Transfer or Reset iPhone.”

Select 'Transfer or Reset iPhone' in iPhone Settings.

Select “Reset” and tap “Reset Network Settings.”

Select 'Reset Network Settings' under iPhone Settings.

Finally, Avoid Putting Your iPhone to Sleep

If you just enabled your iPhone’s hotspot but you’re yet to connect to it, try not to let your iPhone go to sleep in the interim. Occasionally, this can cause the hotspot feature to fail, requiring you to wake up your phone and turn it on again.

Once you’re connected you should be able to sleep your iPhone, but keep in mind that sharing an internet connection will use more battery than normal.

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By John P.

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